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Privacy Policy

1. Introduction

Welcome to CapitalBox. In this Privacy Policy, "we", "our", "company", and "us" refer to CapitalBox and its associated digital systems. "You" and "your" refer to users, customers, channel partners, and all stakeholders associated with capitalbox.in.

This Privacy Policy outlines how we collect, process, use, disclose, and safeguard your personal and business information. It is in strict compliance with Indian data protection laws, including but not limited to the Information Technology Act, 2000, the Personal Data Protection Bill (as amended), Companies Act, 2013, GST Act, 2017, and any other applicable legal frameworks enforced by relevant government authorities.

By accessing or using capitalbox.in or any of our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

2. Company and Brand Identity

capitalbox.in is the official website of CapitalBox, a registered private limited company under Indian law. We offer:

  • Business Loan Facilitation (in line with RBI and SEBI norms)
  • Company Registration Services (Companies Act, 2013 compliant)
  • Income Tax Filing (Income Tax Act, 1961 compliant)
  • GST Registration and Return Filing (GST Act, 2017 compliant)
  • Startup India Registration and Support
  • Government Grant & Subsidy Advisory
  • Bank/NBFC DSA Services
  • Trademark and IP Consultation
  • Legal and Financial Compliance Advisory

3. Information We Collect

We may collect the following types of information from you through online forms, applications, communications, and direct submissions:

  • Personal Identification Details: Full name, date of birth, address, mobile number, email ID, etc.
  • Financial Information: Income details, bank account numbers, PAN, ITR copies, etc.
  • Business Information: Company name, turnover, registration documents, GSTIN, UDYAM details, etc.
  • Legal & Regulatory Documents: KYC, Aadhaar, PAN, incorporation certificates, MSME/Startup registrations.
  • Usage Data & Technical Information: IP addresses, browser types, access timestamps, cookies, etc.

4. Purpose of Data Collection

We use your information for:

  • Providing and managing our consultancy and facilitation services
  • Responding to inquiries and processing your applications
  • Verifying your identity and performing KYC
  • Maintaining compliance with legal and regulatory frameworks
  • Partnering with NBFCs, banks, and government departments
  • Communicating service updates, regulatory notices, and promotional offers (with consent)

5. Data Sharing & Third-Party Access

We do not sell or rent your data. We may share your data only under the following circumstances:

  • With RBI-registered NBFCs, SEBI-registered entities, or authorized financial institutions for loan facilitation
  • With government departments like Income Tax, GST, MCA, DPIIT, etc., as required
  • With verified service providers for legal, financial, or technical assistance (under strict confidentiality agreements)

6. Data Storage & Security

We adopt leading industry practices to ensure your data remains secure:

  • SSL encryption and firewalls for all data transmission
  • Secure servers with restricted access
  • Periodic data security audits and vulnerability assessments
  • Strong password protocols and multi-layer authentication

7. Data Retention

We retain your data only as long as necessary to fulfill the purposes stated in this policy or as mandated by law. After the retention period ends, your data is securely deleted or anonymized.

8. Your Rights

Under applicable Indian laws, you have the right to:

  • Access the personal data we hold about you
  • Request corrections or updates to your personal data
  • Withdraw consent or object to certain uses
  • Request deletion of data, subject to legal and contractual constraints

To exercise these rights, email us at partnercare@capitalbox.in.

9. Cookies & Tracking

We use cookies and similar technologies to:

  • Enhance website functionality
  • Analyze user behavior and improve UX
  • Store user preferences for future sessions

You can disable cookies in your browser settings; however, this may affect site functionality.

10. Changes to This Policy

We may revise this Privacy Policy from time to time. Major changes will be communicated via:

  • Email (to registered users)
  • Notification banners on our website

Continued use of our services after such changes constitutes your acceptance of the updated policy.

11. Government Compliance & Law Enforcement

We strictly comply with:

  • RBI, SEBI, Income Tax, GST, and MCA regulations
  • Any lawful directives issued by Indian judicial or regulatory bodies

We may disclose your data where mandated by law or in good faith belief that such action is necessary to comply with legal obligations.

12. Contact Us

If you have any questions or grievances related to this policy or data usage:

Email: partnercare@capitalbox.in