CapitalBox Cookie Policy
Effective Date: [Insert Date]
CapitalBox (“we,” “our,” or “us”) uses cookies and similar technologies on our website, mobile applications, and other digital platforms (collectively, the “Platform”) to provide a better user experience, improve our services, and ensure secure operations. By accessing or using CapitalBox services, you consent to our use of cookies as described in this policy.
1. What are Cookies?
Cookies are small text files sent by our servers to your computer or device when you visit CapitalBox. They are stored in your browser and later sent back to our servers when you interact with the Platform. Cookies help us deliver contextual content, maintain your session, and provide seamless navigation. Without cookies, some features of the Platform may not function properly, and your experience may be degraded.
We use cookies to:
Keep you logged in while using our services.
Track your progress in loan applications or legal requests.
Remember your preferred language, country, or service type.
Analyze how users interact with CapitalBox to improve our services.
Deliver personalized content and relevant promotions.
2. Categories of Cookies
| Category | Purpose | Examples (CapitalBox) |
|---|---|---|
| Session & Security (essential) | Authenticate users, protect user data, and allow the Platform to function properly, such as maintaining your loan application status or uploaded documents. Rejecting these cookies may prevent the Platform from working correctly. | capitalbox_session_id, loan_application_session |
| Preferences (essential) | Remember your preferred language, region, or type of service (e.g., loan, legal, or business consultancy). Discarding these cookies may degrade your experience, but the Platform will still work. | preferred_language, preferred_service_type |
| Interaction History (optional) | Collect information about the pages you visit, services explored, and marketing campaigns that brought you to CapitalBox. These help us provide better service. Rejecting these cookies may limit some functionality. | utm_source, utm_medium, utm_campaign, im_livechat_previous_operator |
| Advertising & Marketing (optional) | Make advertising more engaging and relevant, such as showing CapitalBox promotions or partner NBFC offers. Some third-party services may install cookies to identify you. Rejecting these cookies will not break the Platform. | __gads (Google Ads), __gac (Google Ads), fbp (Facebook Pixel) |
| Analytics (optional) | Understand how users interact with CapitalBox services, including website traffic, loan application flows, and feature usage. Rejecting these cookies does not prevent Platform access. | _ga (Google Analytics), _gid, _gat, _gac_* |
3. Managing Cookies
You can choose to:
Receive a warning each time a cookie is sent.
Turn off all cookies in your browser settings.
Each browser is slightly different, so please refer to your browser’s Help menu for instructions.
Please note: Some features of CapitalBox may not work properly if essential cookies are disabled.
4. Third-Party Cookies
Certain services we use, including NBFC partners, advertising networks, or analytics providers, may place additional cookies on your device. You can opt out of third-party cookies through their respective opt-out tools, such as the Network Advertising Initiative opt-out page.
5. Data Retention
Cookies may remain on your device for a limited time or until you delete them. At CapitalBox, we ensure that sensitive personal data and documents uploaded during your loan or consultancy process are deleted after service completion, in accordance with our Privacy Policy.
6. Do Not Track
CapitalBox does not currently support Do Not Track signals, as there is no industry standard for compliance.
7. Changes to This Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodical